As the owner of another towing company we called these guy's needing help fast, they were there quick, professional, courteous and a totally reasonable price. Thank you, Tammy from TNT.
I would rather walk than use this company again, the driver was great, but their ETA was off by over a half an hour, and because of an issue with my insurance carrier I had the displeasure of dealing with the owner on the phone, who was rude, nasty, beligerant and threatening, I don't know how this place is in business, most places that are that rude to people go out of business, I'm in the auto Industry and I would not recommend this company to anyone, in a business that is customer service driven the owner of this place is an a$$h@!e , he told me he was "going to take care of me" in a threatening way, soo, if you want to be threatened for asking for five minutes to sort something out, then by all means use this company, he is like the chef Ramsey of tow companies, if u want to be treated respectfully, or even like a human being, then use ANYONE else..... you have a choice, don't make this bad one. Use Hawks towing, or Robs towing in that area, I've used both in the past and they are NICE, and show up in a timely manner, and honest in their time frames, not rude and ghetto.
Great towing came out highway 95 in about 15 min he was wworried about my Saftey he took me and my car to romeo auto who did great work on car i had my car back that day
Best service ever. I was stranded in the dark and pretty scared. They gave me an estimated time and then came sooner than predicted. The price was fair and the company was very professional. They are now stored in my phone for future use. Just hope I won't need to use them lol.
I called the insurance to get my car jumped because it was not starting so they requested a tow truck just in case it didn't start. They said the tow truck would be to me in an hour. An hour and ten minutes later I called the tow truck and the guy who answered said they would get there when they get there, really??! What kind of customer service is that? I then called the insurance company to tell them of the ignorance so they called out a different company. Meanwhile the original tow truck showed up without jumper cables! What a bunch or morons. When I asked what took so long they said they had to stop and get a hair cut. I will be calling my insurance and the owner of the company to let them know of the arrogance and ignorance of these people. Please don't waste your time with this sorry good for nothing company.
Xclusive Towing Automotive Recovery is a US Car Repair based in Trenton, New Jersey. Xclusive Towing Automotive Recovery is located at 1901 Calhoun St, Trenton, NJ 08638, USA.
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